Refund Policy

Free trial

New accounts get a 14-day free trial of the paid plan they choose. You will not be charged during the trial. Cancel any time before the trial ends and you will not be charged.

Monthly plans

Monthly subscriptions are billed at the start of each cycle. You may cancel at any time — cancellation stops the next renewal but the current month is not pro-rated.

Annual plans

Annual subscriptions are eligible for a pro-rated refund within the first 30 days. After 30 days, annual plans are non-refundable but remain active until the end of the term.

Exceptions

If the Service was materially unavailable for an extended period or you were charged in error, email hello@permitpilot.app — we will issue a refund or credit at our discretion.

How to cancel

Cancel from Settings → Billing, or email hello@permitpilot.app and we will cancel for you.